Internet World Social Networks: should you build your own or take advantage of an existing one

Last week was a busy one. Berlin and Richmond for some large scale remote user testing and squeezed in between was Internet World.

My internet World talk Social Networks: build your won or take advantage of an existing one was scarily full with standing room only.

One of main points was to listen to the chatter on twitter and facebook. I was doing the same through my talk and had some great feedback from people.

The audience did better than I did at summerising:

My slides are here:

I’ve written a whitepaper to accompany the talk:

• They’re talking about you online