Personas have become a really important part of the work I do in helping organisations to make that difficult move to being customer-centric. They can be so useful for making design and more importantly business decsions. The link below offers some really good persona resources.
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09.07.07 / 3am
Hello Joe, funny that we both choose variations on one of many thousands of WordPress themes for our professional blogs. I’ve only just started mine and will be studying your as a source for mine. Thanks
Hilary
PS the persona link here is now broken
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I am a user experience consultant based in Bristol, UK. I work across web, mobile and software projects for major organisations in the UK and internationally.
I work full time for Bristol user experience company cxpartners.
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